Information for Transport Customers
On this page you will find important information regarding
transportation options. There are links here to sites we feel are
necessary for one to visit when looking at transportation options.

We also will have small areas on this page that give information &
advice.  Just scroll down & see if the headline interests or pertains to
your situation. One of the most vital areas you will find here is the
price subject, many customers are looking for the best price & don't
care about anything else.

We earned a lot of repeat customers, not by being the cheapest, but
by doing what we said we would do & keeping customers informed.
There were plenty of our customers that had already spent money on
a deposit for a cheaper transportation option that never went
through. They lost their deposit and then paid us to get them their
vehicle or other item.
Where to find transporters
There are many areas to find transporters. We recommend a few,
mainly because they worked wonders for us we know there are good
companies doing business in these markets.

Uship.com is a good place to find transporters and let them bid on
your shipment, however you must ensure that the people bidding are
legitimate transporters who are legal to perform the services you
request. If you ask them for there verification of insurance and check
them out on
Safer System, all you need to do that is their DOT
number. If they provide that and it matches up with what Safer
System says then you have done your research and know they are
legitimate.

We used to advertise our services on
eBay and had huge success
with using them as marketing vehicle. Many people who are buying
cars and other large items on eBay look within eBay to find someone
to move their item back for them.  The same rules apply to eBay as
they do with U-Ship, make sure you are using someone legitimate.

Basic Google searching will bring up many transport options. All the
national carriers will come up in the first couple of pages, all are good
and can move your vehicle legitimately, but most are slower and will
not deliver to your door.  

Also, when moving large vehicles it is important to remember the
national carriers with mutli vehicle transport trailers may not be able
to load your vehicle. So if your vehicle is oversize, you may need to
find someone who has a flat bed or single vehicle trailer to move it.
This will cost you extra, but it may be the only way to get your
vehicle home.
How Much will it Cost?
When factoring what you should pay for auto transport there are
many variables to take into account. Transporters have a lot of
expenses that are not often thought of when expecting a quote to
move your item. The large companies can get the best price due to
their enormous volume and how their expenses are spread over
many trucks and items hauled.

Smaller companies have the same expenses as the large companies
but have less income because they have fewer trucks. This lessens
the expense to a certain degree, but the income is much less by
comparison. To give an example, below is a snapshot of our typical
monthly expenses we had while providing transport services. In the
end, which is the example used, we were only using one truck and
one trailer.

Insurance: $950
Fuel: $2987
Truck Payment $600 (ours was paid for, but we put this aside as a
replacement cost)
Maintenance & repair $300 (this was deposited and used as needed.
We typically spent about $150 on maintenance every month, the rest
was stock piled for a break down)
DOT fees $50 ($600 per Year)
Supplies & food $1200
Total typical expense $6237

With this type of expense, one must move a lot of cars to make a
profit at the end of the month. Our average transport paid us $800
and we typically would move 4 or 5 cars per week. Our typical gross
income from transporting was $16,000 per month. So we made
enough to pay our selves and cover the expenses. But we turned
down many jobs that people were wanting to pay $0.50 per mile on,
the expenses of operation are almost that much ($0.48 per mile) on
an average month.

When one takes out the cost of insurance there is a lot more
flexibility on the price and this is where customers can get in to
trouble. If a transporter is hauling your vehicle without insurance and
is caught by the DOT moving your vehicle illegally, not only does his
truck get impounded, but your vehicle/item does as well.

So if your vehicle/item is impounded due to an illegal transporter you
must pay a substantial fee to get it back and in most cases find
another transporter to pick it up and pay more money. With the DOT
cracking down more and more on illegal transporters it is worth
paying more to ensure your transporter is legal.

Our typical charge was $1.30 per mile for standard vehicles and $1.50
per mile on tractors and large vehicles. Many customers paid this with
little complaining about the charge. When fuel is at $3.00 per gallon
the cost of doing business goes up quite a bit, so this is something
to keep in mind when gathering transport quotes.
How to get a deal...
If you are patient and not in a hurry for your vehicle you can
sometimes get a good deal by putting it on standby with a company.
This will allow them to move your vehicle at a cheaper rate if you are
willing to wait until they are in the area and need that vehicle to fill
their load.

When we did standby we typically would set the terms up front, we
stated the amount we would charge and gave a deadline for time to
move it. 60 days was typical and this would give us two months to
work a schedule to pick up your vehicle. On our standby jobs we
typically quoted $.85 per mile and used it as filler between runs.

This is about the only way to get a good deal with a legitimate
company on transportation services. Using large carriers will yield a
cheaper quote, but you must pickup your vehicle at a shipping
terminal or pay a tow truck to bring it to your door, and their average
time for delivery is 45-60 days. They basically work on standby, but
their charges are about $0.50 per mile. So they are the cheapest way
to go.

It is important to remember that the large carriers move 9 or 10 cars
at a time, each at $0.50 per mile, so they are making more on each
run than the smaller companies even at the lesser rate. So the
smaller companies are used more for quick deliveries or for their
personal service.
What to Expect...
When contacting a company to provide transportation services there
are a few things you should expect to get. There should be a terms &
conditions form attached with their contract. Our Terms & Conditions
was very simple and laid out in our best interest. Most every company
has similar terms. View a copy of our terms and conditions
HERE. You
will note that your insurance is stipulated as primary, this was done
by our attorney due to the fact that our insurance premium was
much less because the customer was required to have insurance prior
to our moving the vehicle.

Also one will notice that the transporter is not responsible for
mechanical or electrical damage. This is due in part to the large
number of vehicles purchased sight unseen and customers being
unhappy with the mechanical condition upon arrival. The seller said it
worked when it left and the customer is left blaming the transporter.
In one example we had a vehicle that we had to winch on the trailer
because it wouldn't run and when we delivered it to the customer he
was very angry. The seller had told him the vehicle was in perfect
running condition. Luckily we had written on our bill of lading at the
time pick-up that the vehicle didn't run and the seller signed it.

The above was just standard business practice and made sure the
customer wasn't upset with us, and it also made sure the "legal"
conditions of the terms and conditions form never had to come in to
play. We also made the practice of photographing vehicles prior to
loading a standard affair as well. This way there was always
photographic evidence that supported our damage notes on the Bill
of Lading.

We always required a deposit from our customers. This was for two
reasons; one, it ensured the customer was not going to jump to
another transporter once we had it scheduled and planned on our
calendar, but also to pay the initial expense of the trip. Our typical
deposit was 35% rounded to the nearest whole dollar. There are
some transport companies that require a larger deposit and some
that have a flat dollar amount instead of a percentage.

As long as you know the company you are dealing with is legitimate
and they have a good reputation, there should be no uneasy feeling
paying a deposit. When working with a transport broker the deposit
is almost always non-refundable, and this is scary for several reasons.

We helped many customers who had been hurt by transport brokers.
They had paid their deposit and waited several months and the
brokers couldn't find a transporter to move their vehicle for the bid
they made. The customer gets impatient and finds another form of
transport and loses their deposit paid to the broker.

With the above information in mind it would be wise to find a
transporter you can work directly with. We were licensed not only as
a transport provider, but also as a broker. This was because at times
we would get more work then we could handle and sold some of our
jobs to other transporters.
In Closing...
We hope our information was helpful to you. If you have any
questions that we failed to answer feel free to use our
contact us
form and email your question.  We will answer within 24 hours.

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